Return Procedure

Returns & Exchanges only accepted for purchases from this website (please contact your stockist directly for their return/exchange policy & procedure)

This form is for Return/Exchange only, for warranty claims click here or to contact us for any other reason click here


UGG Comfort Me Australia, understands there may be reasons for returns and offers a 30-day return policy.

Returns will not be accepted without prior notification.

All returns/exchanges must be initiated within 30 days from purchase date. Customer to return at their own cost for goods not meeting free exchange conditions.

If an incorrect or defective item received, claim must be initiated within 7 days from delivery.

Simply fill in the form and we will be in touch shortly.