Free shipping option available storewide, expedited shipping also available, simply select express shipping option at checkout (surcharge applies).

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We only ship within Australia and to New Zealand.

It depends on where you are. Orders processed here will take 1-7 business days to arrive. Overseas deliveries can take anywhere from 3-14 days. Delivery details will be provided in your confirmation email.

We use major carriers, and local courier partners, which will vary dependant your delivery address You’ll be asked to select a delivery method during checkout.


UGG is of Australian originality and a descriptive term for sheepskin footwear.

At UGG Comfort Me Australia, we are proud to offer a selection of the finest sheepskin products!

Yes, there are many different types of sheepskin with Australian Sheepskin being amongst the best worldwide. We are proud to use Australian sheepskin across our sheepskin collection.

In addition there is Double-Face (also known as Twin-Face) and Single-Face sheepskin.

Single Face – Wool glued or stitched to the upper (in most cases leather). Although, does not share the same quality characteristics as Double Face, it still effective and used for a less-expensive alternative or for footwear which otherwise could not be made from double-face sheepskin.

Double Face – Skin and wool is one fleece. The characteristics of this natural product make it is breathable, allowing you to wear it all year round. Australian Double Face Sheepskin is a comfortable, durable material and is exclusively used on our Australian Made products. It is also predominately used across our sheepskin range.

Our Comfort Me Brand are all Australian Made. Our other products are made in China from quality materials. Country of origin is visible in products description.

Sheepskin footwear should be snug but not uncomfortable. Sheepskin and leather footwear will stretch from the width only.

• Hand wash separately in cold water.

• Lightly dampen UGG’s with a soft sponge.

• Allow UGG Boots to dry naturally

• Once dry lightly brush using a suede brush.

* Do Not Machine wash

* Do Not Dry clean

* Do Not leave in direct sunlight

To protect your UGG boots against stains and watermarks apply a sheepskin water repellent.

Give your UGG’s a new lease of life by inserting a pair of our replacement insoles.

Returns or Exchange

Our support system is reserved for our website customers only. 

Please be advised if your enquiry relates to a purchase made or products queries from a third-party site or stockist, you will be required to contact them directly.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us directly and we’ll take you through the process.

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Absolutuly, we offer a free exchange service.

Just contact us directly and we’ll take you through the process.

*conditions apply*

Yes, all products purchased from this website come with a 1 year manufacturers warranty.

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Shop with confidence

30 day money back guarantee

Free exchange

12 month warranty

*conditions apply*

Free delivery

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